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Privacy Policy - HostingMaster | Data Protection & Security Policy

Privacy Policy

Last Updated: November 12, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Hosting Master. This policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online.

Understanding PII (Personally Identifiable Information)

PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect?

When ordering or registering on our site, as appropriate, you may be asked to enter:

  • Your name
  • Email address
  • Mailing address
  • Phone number
  • Other details to help you with your experience
When Do We Collect Information?

We collect information from you when you place an order or enter information on our site.

KYC (Know Your Customer) Policy

What Data Do We Collect?

As part of our Know Your Customer (KYC) process, we may collect government-issued identification and related documents including (but not limited to):

  • Aadhaar card
  • PAN card
  • Address proof
  • Photo ID
  • Other regulatory documents as required

Why Collect This Data?

We collect KYC information to:

  • Comply with government regulations
  • Fulfill legal obligations
  • Prevent fraud
  • Ensure service security

How Is Data Used?

Your KYC data is used solely for:

  • Identity verification
  • Customer profiling
  • Meeting statutory requirements
  • Account protection
  • Preventing misuse

How Do We Protect KYC Data?

All KYC documents and sensitive personal data are:

  • Stored securely using industry-standard encryption
  • Accessible only to authorized personnel
  • Regularly audited for security
  • Protected with need-to-know basis access

Data Retention Period

We retain KYC data only as long as necessary:

  • Until your account is deleted
  • As required by applicable law
  • Documents securely deleted once no longer needed

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and deliver content you're interested in
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
  • To improve our website offerings based on your feedback

How Do We Protect Visitor Information?

Regular Scanning

Our website is scanned regularly for security holes and known vulnerabilities

Malware Protection

We use regular malware scanning to protect your data

Secured Networks

Personal information is contained behind secured networks

SSL Encryption

All sensitive information is encrypted via SSL technology

Transaction Security

All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture certain information.

We Use Cookies To:

  • Help remember and process items in your shopping cart
  • Understand and save your preferences for future visits
  • Compile aggregate data about site traffic and interactions
  • Offer better site experiences and tools in the future
Managing Cookies

You can choose to have your computer warn you each time a cookie is being sent, or turn off all cookies through your browser settings. If you disable cookies, some features may not function properly.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Operating system
  • Date/time stamp
  • Clickstream data

We use this information to analyze trends, administer the site, track user movements, and gather demographic information about our user base. We do not link this automatically-collected data to personally identifiable information.

Surveys

Upon using our services, you may be requested to participate in our periodic internal surveys conducted by Hosting Master to determine your interests.

Voluntary Participation

These surveys are strictly voluntary. Data collected will only be used to improve our products and services and will never be sold to third parties.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice.

Exceptions

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Unsubscribe

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Changes to This Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or using a notice on our home page.

Have Questions?

For more information, please don't hesitate to send your questions via our contact form.

Contact Us